When disaster strikes and your home or business is affected by water damage from a flood, you need immediate and professional help. We are a small, family-run business committed to providing swift and effective water damage restoration services while adhering to the highest industry standards set by the BDMA (British Damage Management Association) and the IICRC (Institute of Inspection, Cleaning and Restoration Certification).
This commitment ensures that your property is restored to its pre-flood condition with the utmost care and professionalism.
In addition to restoration works, we can also complete alteration and improvement projects to enhance your property. From minor repairs through to major renovations, we work closely with you to restore and improve your space to meet your needs.
We use advanced equipment to remove standing water from your property, helping to prevent further damage and mould growth.
Our experienced team thoroughly dries affected areas to prevent long-term structural damage and potential health hazards.
We identify and safely remove mould growth to ensure your environment is safe, clean, and healthy.
Our state-of-the-art dehumidifiers help maintain optimal humidity levels to support a complete and effective restoration.
We eliminate unpleasant odours, leaving your property fresh and clean following restoration works.
We manage and carry out all necessary reinstatement tasks, reducing stress and ensuring a smooth recovery process.
We provide a 24/7 emergency response service for water and flood damage. Do not delay addressing the damage — early intervention helps reduce long-term issues and repair costs.
Contact our family-run team for immediate assistance, professional advice, and to discuss how we can support both restoration and alteration works.
• Flood damage restoration
• Leak investigations
• Rising and penetrating damp
• Drying, repair, and reinstatement works
• Fire and smoke damage repairs
• Structural drying and reinstatement
• Full property refurbishment following fire damage
• Bathroom renovations
• Kitchen installations
• Full property refurbishments
• Structural wall removal
• New layouts and open-plan living spaces
• Extensions and alterations
• Plastering, flooring, carpentry, and finishes
Although the business has been trading for three years, Rob and Chris bring over 30 years of combined industry experience.
We are known for:
• Exceptional attention to detail
• Highly thorough assessments and investigations
• Accurate schedules of work
• Clear timelines and realistic costings
This approach allows us to deliver reliable results while avoiding unnecessary delays, unexpected costs, or guesswork.
We carry out works for and on behalf of insurance companies, loss adjusters, and property management companies across Ipswich and East Anglia.
We help clients navigate the insurance process by:
• Providing detailed assessments and reports
• Liaising with insurers and loss adjusters
• Managing reinstatement works following water or fire damage
Our aim is to reduce stress, minimise disruption, and restore properties efficiently after financial loss.
We are widely recognised for our work with vulnerable customers, where additional care, time, and understanding are essential.
We take a calm, supportive approach and ensure:
• Clear explanations
• Regular communication
• Respectful, patient service
Your wellbeing is just as important as the quality of the work we deliver.
We offer full project management, coordinating all trades and works seamlessly.
We also work alongside our sister companies:
• UK Carpet Care Ltd
• UK Rug Care Ltd
These specialist services allow us to address:
• Carpet and flooring restoration
• Rug and fabric damage
• Upholstery and soft furnishing cleaning
We are equally happy to collaborate with your preferred contractors, such as plumbers or electricians, if you wish.
Right solution identified first time.
All trades and works coordinated.
No surprises or guesswork.
Professional, considerate service.
Clients consistently tell us that our honesty, trust, and clear communication set us apart, especially during stressful times involving property damage or major renovations.
From the first assessment to final completion, we take the strain away and turn problems into practical, high-quality solutions with minimal stress and maximum care.